I have just returned from 4 months in Bulgaria. 8 weeks ago I visited your shop in Dobrich to arrange for someone to visit me and check if I could have the internet. I was told somone would be with you within a week.Nobody came. I have been in your shop 3 times and also your head office 3 times also phoned 5 or 6 times . I was told 5 times that someone would visit me and 5 times in which I have stayed at the house waiting and 5 times nobody turned up.I was also told by somone in your shop that my village can not have the bulsat broadband?There is at least 3 people in the village with Bulsat bradband.When I told her this she would not listen to me and was quite rude.
I can not understand why with a business as big as yours this all happens?
Thanks for both reply's excuse my Bulgarian translation.Just very angry being told so many times and having to wait in all day 5 times for nothing.I rally can not understand how a business that size can be so badly run and and not chase after new business?
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